Shipping & Returns Policy

Effective Date: August 28, 2026

At Successful Faith, each physical product is made to order with care. Please review the information below before placing your order.

Shipping

Order Processing

Most Successful Faith apparel and accessories are produced on demand through our fulfillment partners.

Please allow approximately 2–5 business days for production and processing before your order ships.

Processing times may be longer during holidays, product launches, high-volume periods, or circumstances outside our control.

U.S. Shipping

Our current U.S. shipping options may include:

  • Standard Shipping: $8
  • Express Shipping: $15
  • Free U.S. Shipping: Orders of $70 or more

Shipping options and final rates are displayed at checkout.

Estimated carrier delivery times begin after your order has been produced and shipped. Production time is separate from shipping transit time.

Shipping estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.

Tracking

Once your order ships, you should receive a shipping confirmation email containing tracking information.

Please allow time for the carrier's tracking system to update after the shipping label is created.

Multiple Packages

Because our products may be fulfilled from different facilities, items from the same order may occasionally arrive in separate packages.

You will not be charged additional shipping simply because an order is divided into multiple fulfillment packages unless otherwise disclosed at checkout.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has entered production or fulfillment.

Successful Faith is not responsible for packages that are delayed, returned, or lost because an incorrect or incomplete address was provided by the customer.

Lost or Delayed Packages

If tracking indicates that your package has been delayed for an extended period, contact us and we will help you review the situation.

If tracking shows that an order was delivered but you cannot locate it, please first:

  • Check around the delivery location
  • Ask household members or neighbors
  • Contact the shipping carrier

If the package still cannot be located, contact us and we will assist where reasonably possible.

Returns & Exchanges

Because most Successful Faith products are made specifically for each order, our return policy differs from that of a traditional retail store.

Change of Mind

We generally cannot accept returns or exchanges for:

  • Ordering the wrong size
  • Choosing the wrong color
  • Change of mind
  • Preference regarding fit
  • Accidental orders after production has begun

Please review the product description, color selection, and size information carefully before completing your purchase.

This policy does not limit any rights you may have under applicable law.

Damaged, Defective, or Incorrect Items

We want you to receive your order in proper condition.

If you receive an item that is:

  • Damaged
  • Defective
  • Misprinted
  • Incorrect
  • Missing an item from the order

please contact us within 7 days of delivery.

Include:

  • Your order number
  • A brief description of the issue
  • Clear photographs showing the problem

Once we review the issue, we may provide an appropriate resolution, which may include a replacement or refund.

Please do not return a damaged or incorrect product unless we specifically instruct you to do so.

Size Exchanges

Because our products are made to order, we generally do not offer exchanges for incorrect sizing.

We strongly recommend reviewing the available size guide before ordering.

If the product you received is materially different from the size specifications provided on our store, contact us so we can investigate.

Cancellations

Orders may enter production shortly after they are submitted.

If you need to cancel or change an order, contact us immediately.

We will make a reasonable effort to help, but once production has begun, we may not be able to cancel or modify the order.

Refunds

If a refund is approved, it will generally be issued to the original payment method.

After we issue the refund, your bank or payment provider may require additional time to post the funds to your account.

Original shipping charges are generally non-refundable unless the refund results from an error, defect, or other circumstance for which Successful Faith is responsible.

Digital Products

Digital products, downloadable materials, and complimentary digital bonuses are generally non-returnable and non-refundable once delivered, except where required by law.

Contact Us

If you have questions about shipping, a damaged order, or a return request, contact:

Successful Faith
Website: https://successfulfaith.com
Store: https://store.successfulfaith.com
Email: sanderson@successfulfaith.com

When contacting us about an order, please include your order number so we can assist you faster.